Privacy Policy

Gratitude funeral service ("GFS," "we," "us," "our") is committed to protecting your personal information. This Privacy Notice describes the personal information that we collect about you, how we use and disclose this information, and the steps we take to protect this information. For purposes of this Privacy Notice, "personal information" means any information that relates to you as an individual and could reasonably be used to identify you. This Privacy Notice applies to our collection and use of personal information through this website and any related websites, applications, tools, or platforms (the "Services"), as well as through any other means where a link or reference to this Privacy Notice is provided at the time of collection.

Our Services
GFS's primary business is as a provider of software services, including website, payment processing, and ecommerce services, to funeral homes and other funeral service providers (our "Clients"). In connection with the provision of these services, GFS collects and stores personal information regarding individuals who visit and utilize certain functions or features of our Clients' websites ("End Users").
This Privacy Notice applies to GFS's collection and use of Client and End User personal information but not to our Clients use of such personal information.

GFS also maintains an online presence, including an ecommerce store offering certain funeral paraphernalia and related products, in connection with which personal information may be collected from individuals ("GFS Store Users").
This Privacy Notice also applies to GFS's collection and use of personal information from GFS Users and other individuals who interact directly with GFS.

Personal Information We Collect
When you access or use the Services or otherwise interact with us, whether as a Client, End User, GFS Store User or other individual, we may collect certain categories of personal information about you from a variety of sources.

Categories of personal information that we may collect from you directly include:

Contact information (for example, name, phone number, mailing address, email address)
Payment-related details (for example, billing address and other credit card details)
Communications (for example, submitted questions or other posts and marketing preferences)
Recruitment data (for example, resumes and other details regarding an applicant's qualifications)

Categories of personal information that we may collect automatically when you use the Services include:
Technical information (for example, browser type, IP address, cookies, and operating system)
Usage information (for example, pages visited, search terms entered, and frequency of visits)
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Categories of personal information that we may collect from other sources, including from our Clients in connection with their use of the Services, include:

End User contact information (for example, name, phone number, mailing address, email address)
End User account information (for example, username and password and transaction history)
End User payment-related details (for example, billing address and other credit card details)
End User funeral contributions, including tribute video data, data entered in funeral register books, obituaries and posts and comments

We use Google Analytics to collect and analyze information about use of the website and to help us understand activities and trends, this includes use of Google Analytics performance reports relating to demographics and interests. As part of this service, we share a unique identifier with Google Analytics.


Changes to Privacy Notice
‍We reserve the right to make changes to this Privacy Notice at any time, without notice. We will notify you about changes that significantly impact our use of your personal information by placing a prominent notice on this website or by sending you an email. Please revisit this page periodically to stay aware of any changes to this Privacy Notice. For the avoidance of doubt, disputes arising hereunder will be resolved in accordance with the Privacy Notice in effect at the time the dispute arose.

Contact Us
Please contact us with any questions, comments or concerns about this Privacy Notice or our use of your personal information by e-mail at us.